Revolutionize
Customer Experience
with Smart Watches
Any officer will receive an alert whenever a customer has an issue. The officer will assign priorities based on severity using integrations through smart watch application.
Any officer will receive an alert whenever a customer has an issue. The officer will assign priorities based on severity using integrations through smart watch application.
Our solution built with cloud based architecture to provide availability, redundancy and automatic scaling using latest technologies along with authentication and authorization.
With BSmart portal’s multi-tenant system, you can easily support multiple vendors and agencies each with their own separate and secure data storage.
Regular security updates and patches for the BSmart Portal, smartwatch app & other system components also secure storage transmission of sensitive customer data.
With our app voice commands and simple touch gestures can help to update the ticket status, take notes, and close the ticket upon completion.
Our application is designed with performance optimisation as a priority to ensure rapid and efficient processing of tickets and notifications are processed across all smart watch brands.
"Thanks to the smartwatch application, we now handle customer issues at Horizon Energy swiftly and efficiently, boosting both our productivity and customer satisfaction."
"The integration of smart watches has greatly improved my customer experience. With prompt alerts and priority assignment based on severity, my concerns were addressed quickly and efficiently. The streamlined approach showcased the company's commitment to excellent service."